Privacy policy

  1. General

    1.  The owners of the AVTINAS.CO.IL website (“Site Management”) respect the privacy of users who enter the site and/or use its various services and purchase the products offered within it. The purpose of the terms detailed in this privacy policy, which constitute an integral part of the terms of use, is to outline, among other things, how the Site Management uses the information provided to it by users on the site and/or collected by it during the use of the site, and how the user utilizes the content on the site and/or is exposed to it through it.
    2.  The Site Management may change the instructions of its privacy policy from time to time; in such a case, the change will be updated in this document and published on the site. Your use of the site after the changes will indicate your agreement to these changes, and therefore we recommend reviewing this policy from time to time.
    3. The following is equally applicable to all sexes and is formulated in the feminine language for convenience only.

  2. Privacy Policy Summary:

    What is the privacy policy and what is its purpose? A document describing how we collect and use information.

    What data do we collect? We collect information necessary for us, for example, information about your use of our services and products, information in our systems, and additional information from third parties.

    How do we use the information? We use the information to provide you and other company customers with services and products, to develop new products, to collaborate in product delivery, to protect the company and its customers, to contact you regarding your activity with us, for ongoing management and control, and to send you promotional content.

    What are your choices? We allow you at any time to notify us to cease sending promotional marketing messages, to delete or block cookies, to update your personal details, and more.

    Who do we share the information with? We share information within the company to fulfill the purposes of using information about you in accordance with this policy.

    How do we use statistical and non-identifying information? We use statistical data and additional non-identifying data for business purposes. For example, creating statistical reports for internal use.

    Where is the information stored? The information we collect is stored in our databases. We may store and process information at various locations around the world, including in cloud-based sites.

    How do we protect the information? The information is secured and protected in accordance with the strictest standards.

    What about third-party privacy practices? This privacy policy pertains only to the activities of the company’s services.

    How does the policy integrate with the terms of use? The privacy policy is part of the terms of use.

  3. Registration on the Site and Providing Information to Site Management

    1. Some of the services on the site require the submission of personal information such as your name, address, contact methods with you, and your email address. Fields that are mandatory to fill will be explicitly marked. Without submitting the requested data in the mandatory fields, you will not be able to use the site’s services (“Registration”).
    2.  Site Management has a database where your details (name, address, phone, and email) will be stored, which among its purposes includes direct mailing and contact with the client, customer service, customer club management, sales management, marketing, and client recruitment, product delivery.
    3.  It is hereby clarified that the user is under no legal obligation to provide the information as stated, and the provision of information depends on her will and consent. However, filling in some of the fields in the registration process is a necessary condition for completing the registration and purchase process.
    4.  The user declares and undertakes hereby that all the information she will provide and/or update on the site is correct, reliable, and accurate, and that she has registered and/or provided the information in her name and for herself only, and not on behalf of and/or for third parties, except in cases where she was explicitly authorized to do so.
    5.  The information provided by the user and additional information that will accumulate about her and her actions through the site will be saved in the database of the Site Management, as detailed above, and will be used in accordance with the purposes of the database detailed above and in accordance with this privacy policy and/or according to the provisions of any law.

  4. Collection and Use of Information

    1.  Site Management is authorized to collect and use the information provided by the user at the time of registration and/or information that has accumulated about the user, including during the use of the site and during viewing and use of the content that the site offers, in order to improve, enrich, or change (including changing the site displayed to the user) the site, the services, and the content offered on the site, and also in order to update the user and conduct satisfaction surveys regarding promotions and/or services offered by the Site Management, on its behalf and/or by third parties with whom the Site Management has
    2.  business cooperation. In addition, the Site Management is authorized to use the information for marketing and statistical purposes, and to provide statistical information to third parties, including advertisers, subject to the terms of this privacy policy. This statistical information will not personally identify the user.
    3.   Furthermore, the Site Management is authorized to use the information received from the user and/or information collected about her, also in the following cases: for contacting the user when necessary; for the maintenance of the site and/or the system; to improve the information and content that the Site Management will offer on the site to the users individually and/or to all or part of the users on the site.
    4.  Without detracting from the above, subject to the user providing her contact details to the Site Management and her consent to receive direct mail, the Site Management will be authorized to send the user, from time to time, by email, SMS/WhatsApp, and/or other communication means provided by the user, information regarding its services and also marketing and advertising information of the Site Management. It is clarified that the mailing is done through a system provided to the Site Management by an external supplier, which provides services to the Site Management. Therefore, the user is aware that the Site Management will not be responsible in the case of a claim under the Spam Law and/or in the case of a fault not under the control of the Site Management. The user will be able to cancel her consent at any time and cease receiving the information through the “Remove” button that will appear at the bottom of the message.

  5. Use of Data Analysis Tools

    1.  The site uses Google Analytics, which is an internet data analysis service offered and provided by Google Inc. (“Analysis Service” and “Google”, respectively). The Analysis Service uses Cookies, which are text files stored on your computer, to analyze user activity on the site. The information collected and stored by the Cookie about your use will be transferred to Google and kept on its servers.
    2.   Google will use the collected information, among other things, for the following uses: evaluating your use of the site, producing site activity reports, providing various services related to activity on the site and on the internet, etc. Google may transfer the information to third parties if required to do so by law and/or for the purpose of processing the information through a third party acting on behalf of Google. For your knowledge, Google will not associate your IP address with any other data held by it. More information about Google’s use of information can be found at the following link: www.google.com/policies/privacy/partners.
    3.  The site uses remarketing with the Analysis Service for online advertising, which will display ads on third-party or Google websites. For this action, the site, the third party, and Google use Cookies, to efficiently tailor different ads based on previous visits to the site.

  6. Disclosure of Information to Third Parties

    The Site Management will take reasonable and customary measures to protect and prevent the transfer of personal information that identifies the user by name and/or identity details, to third parties, except in the following cases:

    – At the request of the user and/or with her explicit consent;

    – As needed to receive the services offered on the site.

    – Within the framework of business collaborations with companies related to the company.

    – In any case where the user has violated the terms of use, including the privacy policy and/or in cases where the user has performed or attempted to perform actions through the site and/or in connection with it, which are contrary to the provisions of the terms of use, including the privacy policy, including the provisions of any law;

    – Due to a judicial order instructing the Site Management to transfer the information to third parties;

    – Due to any dispute, claim, demand, legal proceedings that are conducted between the user and/or on her behalf and the Site Management and/or on its behalf;

    – In any case where the Site Management deems, at its sole discretion, that the transfer of information is necessary to prevent serious harm to the property and/or body of the Site Management, of the user, and/or of third parties, or to prevent another serious harm;

    – In the case where the Site Management has transferred and/or liquidated its activity and/or its rights and obligations towards the user, to third parties, provided that such third parties accept the provisions detailed in this privacy policy.

    – The above does not detract from the right of the Site Management to transfer to third parties non-personal information, which does not identify the user by name and/or identity details directly.

  7. Information Security

    1. The Site Management does everything possible to protect the confidentiality of the data provided by the users of the site and its customers, taking customary precautionary measures and using advanced security technologies. The user is aware that the Site Management allocates resources and takes strict measures to prevent penetration into the site and possible damage to the user’s privacy, but it cannot absolutely prevent disruptions on the site.
    2. The Site Management will use protection and encryption means, common in the field of e-commerce in Israel for online information transmission operations, and as required by law. The said protection means are intended to secure encrypted information flow between the user’s computer and the site’s servers and the Site Management.
    3. The Site Management does everything in its power and uses advanced technological and organizational security measures to secure the site, the communication through it, and the information under its control, against random or intentional exploitation, loss, destruction, or access by unauthorized or unauthorized persons. The communication between the user’s computer or the visitor on the site and the computers of the Site Management is secured using accepted encryption methods, in accordance with common standards. In addition, the Site Management takes reasonable measures to protect the site and the hardware and software components related to its operation and ensures their continuous update, among other things, to protect the site and its content from unauthorized intrusions, breaches, or eavesdropping.
    4. The Site Management clarifies that in cases that are not under its control and/or result from force majeure, it does not guarantee that the site will operate regularly, without any interference, and/or that the site and/or the data collected and/or provided as above will be absolutely immune from unauthorized access and/or intrusion into the Site Management’s databases, and the user is aware that the Site Management will not be responsible for any direct or indirect damage and/or loss of any kind, caused as a result, including due to privacy infringement.
    5. The use and clearance of credit cards from the site are encrypted and secure through an external credit card clearance company, using modern encryption methods and by encryption mechanisms that comply with international standards.

  8. Information About Credit Cards

    20 The site includes tools for making payments and online purchases. All payments on the site are made through a credit service provider authorized by credit card companies to the PCI DSS standard (Payment Card Industry Data Security Standard), a uniform standard for information security in businesses established by an international council for handling information security issues in credit card usage. In any case of suspected misuse of a user’s credit card, it is necessary to contact the credit card company and act according to its instructions.

  9. Contacting Regarding Privacy

    1.  According to the Privacy Protection Law, 1981, you, or someone on your behalf, are entitled to review information about you that is stored in the Site Management’s database and even request the Site Management to correct this information if it is incorrect, incomplete, or inaccurate. To exercise this right, a written request should be sent to the Site Management through the “Contact Us” page on the site.
    2.  For any question and/or clarification and/or response regarding this privacy policy, or if you want to delete, modify, or correct your personal information, please send an email through the “Contact Us” page on the site or by email to info@avtinas.com or by phone 058-5878488. In any correspondence with the Site Management, you must include your full details, including an address and email for contact. The Site Management will endeavor to respond to the request in a reasonable time.